Your team spends hours searching for information buried in documents, SOPs, and old emails. We build private Custom GPTs trained exclusively on your internal knowledge — your products, policies, processes, and data — that give instant, accurate answers to your team, clients, or partners, all within your secure environment.
No vague promises. Here is precisely what we build, what it does, and what problems it solves inside your business.
A Custom GPT is a private, company-trained AI assistant that knows only what you teach it. Unlike public ChatGPT that answers from general internet knowledge, a Custom GPT is trained exclusively on your internal documents, knowledge base, product catalogs, SOPs, and any other proprietary data you provide.
At Softileo, we build private GPTs that serve as your company's brain — accessible to your team, your customers, or your partners through a secure chat interface or API. The AI reads your content and answers questions exactly as your organization would: with your terminology, your processes, and your policies in mind.
What makes our Custom GPTs different from using public ChatGPT:
The result: your team stops hunting through folders, SharePoint, and email threads. They ask the GPT and get the correct answer instantly — from "What's our refund policy?" to "How do I process a complex international order?"
Your documents, PDFs, SOPs, wikis, and databases ingested and structured. The GPT knows ONLY what you teach it — complete privacy and control.
Hosted on your infrastructure or our secure servers. No data ever touches public AI models. GDPR, HIPAA, and SOC2 compliance options available.
Custom-branded chat interface for your team or customers. Looks like your product, works like magic. Available as web app, Slack bot, or API.
Add, remove, or update knowledge anytime. View conversation analytics, identify knowledge gaps, and improve your GPT without any coding.
Integrate your Custom GPT with internal tools, CRMs, or customer portals via secure API. Build custom applications on top of your private AI.
Configured to stay strictly within your knowledge base. Never answers from public data, never hallucinates, never shares information it shouldn't.
AI is not for everyone — yet. Here is an honest breakdown of when this service delivers clear ROI and when you should wait.
Your company has years of accumulated knowledge sitting in documents, SOPs, training manuals, and internal wikis. That knowledge is essentially inaccessible to most of your team — they either don't know it exists, can't find it, or spend hours searching every time they need an answer.
A Custom GPT makes sense when you recognize any of these situations:
The ROI is immediate. If each employee spends just 30 minutes per day searching for information, that's 125 hours per year per employee wasted. A Custom GPT reduces that to seconds. For a team of 20, that's over 2,500 hours of reclaimed productivity annually — worth more than the GPT itself in the first month.
When it does not make sense: if your business has very little documented knowledge, or your team rarely needs to reference internal information. In these cases, a standard AI chatbot for customer-facing queries might be a better fit. We will give you honest advice during the discovery call.
New hires ask questions and get instant answers from your training docs, policies, and SOPs. Ramp-up time cut from weeks to days.
Support agents get instant, accurate answers from policy docs, troubleshooting guides, and product knowledge — without leaving the chat.
Replace static wikis and document folders with a conversational AI that actually gets used. Ask questions, get answers — no searching.
Legal teams query contract templates, compliance docs, and regulations instantly. Ensure answers are always based on current, approved documents.
Engineers and researchers access technical documentation, specs, and research papers conversationally — no more digging through folders.
Sales teams get product specs, pricing, case studies, and competitive battle cards instantly — during client calls, without scrambling.
"Our team was spending hours hunting through Sharepoint and email threads for answers. Now they just ask the Custom GPT. It's cut our internal support tickets by 70% and new hire onboarding time in half."
From first call to live deployment — a clear process with no surprises, no delays, and a working AI solution at the end.
We deliver your Custom GPT in 5-7 days from kickoff. This is not a months-long AI integration project — we have built dozens of these and refined the process to be fast, reliable, and transparent.
The process starts with a 60-minute discovery session where we identify all the knowledge sources in your business — websites, PDFs, Notion docs, Google Drive folders, Confluence spaces, SOPs, product databases, and any other content that should feed your GPT. We map who will use it (internal team, customers, partners) and how they will access it (web interface, Slack bot, API).
We then build your knowledge base — ingesting, cleaning, and structuring your data so the AI can retrieve it accurately. This is the core of the project. A well-built knowledge base means your GPT gives correct, contextual answers every time.
After rigorous testing with real questions from your team, we deploy your Custom GPT with your branding, train your team on how to use and update it, and provide 30 days of support to ensure it delivers maximum value from day one.
Free 60-min call. We map your knowledge sources, user personas, and access requirements.
Fixed-price quote sent. You approve. Access to your knowledge sources granted.
Your docs, PDFs, wikis, and databases ingested, cleaned, and structured for optimal AI retrieval.
Custom GPT built, guardrails configured, interface branded, API set up.
Tested with 50+ real questions from your team. Refined until answers are accurate and reliable.
Live deployment. Team training session. Admin dashboard access. 30-day support starts.
No 6-month timelines. No endless meetings. We build fast, test thoroughly, and deploy when it is ready — typically within a week.
Free 60-min session. We identify all your knowledge sources — docs, PDFs, Notion, websites, databases.
Day 1Fixed-price agreement signed. You grant access to knowledge sources. Work starts immediately.
Day 1-2We ingest, clean, and structure your data. This is the core of your GPT — done right, it gives perfect answers.
Day 2-4Custom GPT built, guardrails set, interface branded, API configured for your needs.
Day 4-550+ real questions from your team tested. Every answer reviewed. We refine until it's right.
Day 5-6Live to your team. Admin dashboard access. Training session. 30-day support begins.
Day 6-7Still not sure? Ask us anything — we reply within 24 hours.
Get Free QuoteFree 30-minute discovery call. We'll identify your knowledge sources and give you a fixed-price quote for your Custom GPT — within 24 hours.
No credit card required. We respond within 24 hours.
