We use cookies to keep our site secure, improve performance, and understand how you use it. This page explains exactly what we set and why — no legal jargon.
Cookies are small text files placed on your device when you visit a website. They let sites remember information — your preferences, session, or login state — so you don't have to re-enter it on every page.
Each cookie contains a small, typically anonymous, identifier exchanged between your browser and our server. Cookies cannot carry viruses or install malware.
We may also use web beacons, pixel tags, and local storage — similar technologies covered by this same policy.
We use cookies to provide a faster, safer, and more personalised experience. Specifically:
Authenticate sessions and guard against fraud and CSRF attacks.
Track slow or broken pages so we can fix them quickly.
Save language, timezone, and display settings between visits.
Show advertising that fits your interests and measure results.
Count visits and measure traffic sources on an anonymous basis.
Power chat, forms, and scheduling tools embedded in our site.
Cookies are grouped into four categories. Optional categories can be declined via our consent banner or your browser settings.
Essential for the website to function. They enable core security features and cannot be disabled.
| Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your login session across page requests | Session |
csrf_token |
Protects against cross-site request forgery attacks | Session |
cookie_consent |
Stores your cookie preference choices | 1 year |
Help us understand how visitors interact with our site. Data is collected anonymously.
| Name | Purpose | Duration |
|---|---|---|
_ga |
Google Analytics — distinguishes unique users | 2 years |
_ga_* |
Google Analytics — maintains session state | 2 years |
_gid |
Google Analytics — distinguishes users (24 h) | 24 hours |
Remember your choices — language, timezone, theme — for a more personalised experience.
| Name | Purpose | Duration |
|---|---|---|
lang_pref |
Stores your preferred language setting | 1 year |
theme_pref |
Remembers light / dark mode selection | 1 year |
timezone |
Stores timezone for scheduling features | 6 months |
Deliver advertising more relevant to your interests and measure campaign effectiveness.
| Name | Purpose | Duration |
|---|---|---|
_fbp |
Facebook Pixel — tracks ad conversions | 3 months |
fr |
Facebook — delivers targeted advertisements | 3 months |
_gcl_au |
Google Ads — conversion linker | 90 days |
Trusted services embedded in our site may place their own cookies. We don't control those — their own privacy policies apply.
Every major browser lets you view, block, or delete cookies. Click yours for step-by-step instructions:
Some browsers include a "Do Not Track" (DNT) feature. There is currently no universally accepted technical standard for interpreting DNT signals, so — like most websites — Softileo does not respond to them automatically.
Use the consent banner and browser controls in Section 05 to manage your actual tracking preferences in the meantime.
We may update this policy when our practices change, laws evolve, or new technologies are adopted. For material changes we will:
If you have questions about this Cookie Policy or want to exercise your data rights, reach out to our Privacy Team:
Our privacy team replies within 72 hours. A real person will respond — not a bot.
We never sell your data. Ever.
